Terms & Conditions


All advertised prices are inclusive of taxes and are final prices, to be paid in full by all customers regardless from where the order is placed.


2.1 We do not issue physical gift cards.
2.1.1 Only one gift card may be used per transaction
2.2 If you are giving an e-Gift Card to another person, you must ensure that the recipient of the e-Gift Card is aware of the Terms and Conditions that apply to the e-Gift Card and the relevant expiry date.
2.3 Purchasing a e-Gift Card;
2.3.1 e-Gift Cards that can be redeemed on this Site, can only be purchased on this Site, and are branded specific to this Site.
2.3.2 We are not liable for any e-Gift Card cards purchased through any other channels other then this Site.
2.3.3 The minimum and maximum value which can be loaded on to each e-Gift Card may change from time to time.
2.3.4 Once a e-Gift Card has been purchased, it cannot be refunded.
2.4. Redeeming a e-Gift Card;
2.4.1 e-Gift Cards purchased on this Site, can be only be redeemed on this Site. Any value redeemed will be deducted from the available balance.
2.4.2 If the cost of your purchase exceeds the available balance on your e-Gift Card, you must pay the excess using another method of payment.
2.4.3 e-Gift Card purchased on this Site are valid for 12 months from the date of purchase. Our record of your expiry date is final. Once your e-Gift Card has expired the e-Gift Card cannot be re-activated and any unspent value cannot be used or redeemed by you.
2.4.4 Once a e-Gift Card has been purchased and loaded with value or when the e-Gift Card card has reached a $0.00 balance, no further value can be added to it.
2.4.5 e-Gift Cards cannot be redeemed for cash. No cash advances will be made at any time.
2.4.6 You do not need to use the entire available balance in one transaction. No change will be given, however, the remaining available balance may be applied to future purchases until the e-Gift Card expires or the balance reaches $0.00
2.5 e-Gift Card transaction information;
2.5.1 You can check the expiry date, available balance and transaction history of your e-Gift Card by visiting this Site.
2.6 Lost or stolen e-Gift Cards;
2.6.1 You should treat your e-Gift Card like cash.
2.6.2 e-Gift Cards cannot be replaced or refunded if lost, stolen or damaged.
2.6.3 We reserve the right to place a stop on your e-Gift Card if: you report that your e-Gift Card has been lost, stolen or damaged; or we believe (or reasonably suspect) that you have used (or will use) your e-Gift Card contrary to these Terms and Conditions.
2.6.4 At our absolute discretion, we may change our policies and procedures on lost, stolen or damaged e-Gift Cards. If we decide to do this, we will publish details on our Site.
2.7 Errors and complaints for e-Gift Cards;
2.7.1 If you wish to dispute an amount deducted from your e-Gift Card, you must contact our Customer Service Team via the Contact Us page on this Site. If an amount is not disputed within ninety (90) days after the transaction date, we may (at our sole discretion) refuse to provide you with a refund.
2.7.2 If you have a problem or complaint about your e-Gift Card or these Terms and Conditions, please contact our Customer Service Team.